Sentiment scores for your data can increase understanding of and response to user input, leading to improved business outcomes
Add AI-based sentiment analysis to your testing and monitoring scenarios in Stack Moxie. Typical techniques for analyzing digital text to determine emotional tone have relied on rules-based scoring for individual words. Now with GPT-based tests, you can perform more sophisticated analysis, leading to more accurate outcomes and better user experiences with emails, chat transcripts, social media comments, and reviews.
Team: Marketing Ops
Product Pillar: Real Time Monitoring