Integrating with PagerDuty
PagerDuty brings your organization insight into how your processes are functioning and equips your team to proactively triage and resolve errors to prevent customer impact. Unlock the power of automated alerts and bring quality to your sales and marketing stack with an integration that keeps your company on track in real time.
- Integrating Slack and PagerDuty smooths your error response process by letting users appropriately respond to incidents and create channels specifically to resolve issues, all within Slack. Be alerted when this integration breaks so no time is lost due to missed alerts or incorrect workflows.
- Integrating Salesforce and PagerDuty connects your Customer Service and Technical teams, improving communication and optimizing response times by making sure incidents reach the right people and follow the correct processes. Keep this pathway open and confirm there are no errors impacting your organization’s ability to exchange information and resolve issues.
- Integrating Zendesk and PagerDuty fosters collaboration among teams and supports efforts to better serve customers, providing visibility into issues so you can keep your users up-to-date on outages and estimated restoration times. Don’t miss out on valuable insight because of errors in your integration.
Validation
Starters
We’re excited to announce that Starters for this platform are in development.
Have a Starter you’d like to see? We’d love to hear about it. Email [email protected] and tell us what you’d like us to make next.
Use Cases
Lead Lifecycle: tracks your prospects during their buyer’s journey as they flow through your lead funnel. In conjunction with lead scoring, it’s how most marketing teams track their primary metrics, including MQLs.
Lead Routing: ensures the proper sales representative is assigned to a lead or contact as they are identified or qualified. Black-box testing is utilized to chaos engineer the many permutations of potential scenarios.
Event Management: whether in-person or online, event management platform syncs are brittle with complications. Input the incorrect value and your entire sync might crash, causing a terrible experience for your webinar or virtual event customers.
Sync Times: calculates your system sync times to ensure that no process optimizations need to be made.
Marketing Attribution: depends on campaign membership and a ton of UTM parameters. Without rigorous testing in place to monitor your team’s production, you can break or eliminate critical data to help Marketing Ops understand what’s working and what’s not.
Features
Published Values: Exposes your single source of truth from Salesforce then lets your team test against a predefined set of values. As values change in Salesforce, Stack Moxie will proactively alert you to the updates so nothing has to break. Run tests against Published Values so Monitors never need updating.
Time to Create / Compute: Essential for calculating your system sync times to determine if process optimizations could occur. From start to finish, determine the benchmarks and average time it takes a process to run.
Custom QA & Testing Templates: allow you to design custom templates to test your marketing automation platform’s processes, including Marketo, Eloqua, Hubspot, and Pardot. Put templates into the hands of field and campaign teams to execute complete and complex testing. Users can run testing without even needing to know how or what to test. Build once and pass it along to let your colleagues manage their testing and catch their own errors.
Script/tag validation: is essential to ensure all your attribution and reporting functionality works as anticipated. Overlapping teams without strong tag governance structures can wreck havoc on each others integrated systems by duplicating or disabling critical tags.