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Why Communication is Crucial After a Live Site Incident

Why Communication is Crucial After a Live Site Incident

by M.H. Lines | May 19, 2021 | Website Migration, Marketing Operations

We’ve now had two outages in six days. The first incident was a small one and our fault. Our API went down for Marketo users sending us live test leads. Because it sat between web team, product, and customer success, no one owned it and no one had a monitor on it. The...

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