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Adopting a blameless post-mortem culture in marketing

by M.H. Lines | Jul 24, 2019 | Stack Moxie Testing, Best Practices, Marketing Operations

Here’s a situation that’ll feel familiar: you just fixed a huge problem in your tech stack.  Maybe you closed the blackhole that your leads were falling into, or you fixed the segmentation rule that accidentally fired off an email to your entire opt-out list.  Your...

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